ONLINE SAFETY, MADE UNDERSTANDABLE
A little knowledge.
A safer digital life.
Scams can happen to anyone. Learn how to recognise the warning signs, protect what matters and know where to turn.
Plain-language guides · Trusted Australian sources
Spot the warning signs
Understand the tactics behind common scams.
Strengthen your everyday safety
Small changes that help protect your accounts.
Already shared something?
Find practical next steps and reputable support.
RECOGNISE THE PATTERNS
Familiar situations. Hidden risks.
Look beyond the message to understand what’s being asked of you.
Messages & links
Phishing emails & texts
When a familiar-looking message asks for something it shouldn’t.
Read the guideCalls & trusted names
Impersonation scams
A caller or message pretends to be your bank, the government or family.
Read the guideShopping & payments
Fake shops & marketplaces
Convincing stores and listings can hide a seller who never delivers.
Read the guidePeople & persuasion
Social media & relationship scams
Fake profiles, ads and friendships can be used to build your trust.
Read the guideBEFORE YOU CLICK, PAY OR REPLY
Give yourself a moment.
Pause
Urgency is a reason to slow down. Take time before acting on an unexpected request.
Check independently
Open the official app or use contact details you already trust. Ask someone if you’re unsure.
Protect your information
Keep passwords and sign-in codes private. Seek help quickly if you’ve shared money or details.
CONTINUE LEARNING
Good information.
Reliable places to go.
We bring the basics together and point you towards established Australian services for more detailed information.
Find trusted resourcesFrom pamphlet to practical knowledge.
This website expands on our group’s scam-awareness pamphlet. The downloadable pamphlet will be added when it is ready.
Learn about the project →