RECOGNISE THE PATTERNS
Common scams, explained.
Understand how scams work, what to look out for and what to do next. These guides are educational; they cannot determine whether a particular message or transaction is safe.
Messages & links
Phishing emails & texts
When a familiar-looking message asks for something it shouldn’t.
Read the guide →Calls & trusted names
Impersonation scams
A caller or message pretends to be your bank, the government or family.
Read the guide →Shopping & payments
Fake shops & marketplaces
Convincing stores and listings can hide a seller who never delivers.
Read the guide →People & persuasion
Social media & relationship scams
Fake profiles, ads and friendships can be used to build your trust.
Read the guide →